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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Rid products

The group "New Technologies" offers for review the products of the plant Rid: diesel generators, portable generators, DIN generators, telecommunications generators, hybrid systems, gas piston units, fuel tanks, engine oils
  • Engine oils Rid
    Engine oils
    DEUTZ, SHELL, etc.
  • Fuel tanks Rid
    Fuel tanks
    RID-1000, RID-750, etc.
  • Gas piston units Rid
    Gas piston units
    RID-16-GK-SERIES-S, etc.
  • Hybrid systems Rid
    Hybrid systems
    48-V, RID-48-V/DC, RID-315, etc.
  • Telecommunications generators Rid
    Telecommunications generators
    RID-10/48-DC-E-SERIES-S, etc.
  • DIN generators Rid
    DIN generators
    RV-9540-ERN, RV-7541-ERN, etc.
  • Portable generators Rid
    Portable generators
    RS-4001-PE, RS-4001-P, etc.
  • Diesel generators Rid
    Diesel generators
    RID-10-E, RID-30-E, etc.

NEW TECHNOLOGIES GROUP

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